• Assist client/fund trustees with investigations of deceased members’ beneficiaries and disposal of death benefits.
  • Assist client/fund trustees with tracing for unclaimed benefits.
  • Assist client/fund trustees with disability claims management.
  • Assist fund members and employers with submission of disability claims forms and all supporting medical information.
  • Build a network of medical specialists to refer members to
  • Verify the authenticity of the documents collected.
  • Submit the documents to fund administrator for payment.
  • Provide progress reports
  • Attend client/trustee meetings as and when required.
  • Deal with fund, member and employer ¬†queries
  • Provide training on disposal of death benefits, disability claims and unclaimed benefits

Administration Systems

We use two reputable systems linked to the Credit Bureau.