- Assist client/fund trustees with investigations of deceased members’ beneficiaries and disposal of death benefits.
- Assist client/fund trustees with tracing for unclaimed benefits.
- Assist client/fund trustees with disability claims management.
- Assist fund members and employers with submission of disability claims forms and all supporting medical information.
- Build a network of medical specialists to refer members to
- Verify the authenticity of the documents collected.
- Submit the documents to fund administrator for payment.
- Provide progress reports
- Attend client/trustee meetings as and when required.
- Deal with fund, member and employer queries
- Provide training on disposal of death benefits, disability claims and unclaimed benefits
We use two reputable systems linked to the Credit Bureau.